Technical Writing Manager, Information Architect, and Content Strategist
Technical Writing Manager, Information Architect, and Content Strategist

About Me

Content Strategist and Principal Technical Writer

I previously used this website as a portfolio in graduate school. I am actively updating this site with new content. I plan to cover various topics that are important to me. First of all, I want to provide some background information! In college, my primary focus involved learning about what it takes to become a technical writer. During my undergraduate studies, I interned as a web designer and web content editor at the New Jersey Network, and then I also interned as a technical writer at CA Technologies. Prior to completing my undergraduate degree, I also spent some time working with a civil engineering firm that contracted with the Port Authority of NY/NJ. After I completed my degree in Professional and Technical Communication, I became a full-time Technical Writer at CA. I also completed my Master of Science degree in Professional and Technical Communication (MSPTC) from NJIT in 2013. Fast-forwarding about 12 years from the beginning of my journey, I am now a Content Strategist and Principal Technical Writer. In 2017, I decided to move from New Jersey to Texas.

Content Creation

I love creating and developing content, whether I am crafting a content strategy, writing a complex procedure, optimizing SEO, authoring an overview document, creating a diagram, or writing a script and designing a new video or animation, and so on. I have a knack for simplifying the complex. I do not know exactly why I became a content strategist and technical writer, but perhaps I just enjoy telling people what to do? I love to provide narrative-driven content because I want to tell the user a story. I also focus on the why instead of just the how and what. I have a knack for all things technical, and simplifying the complex, and I always have success with establishing excellent professional relationships at all levels. I simply love getting things done. My product content gets views and consistent exposure, and the dashboard metrics confirm it! Above all, I love to write, whether I am blogging, creating a procedure, or starting a script for a new video tutorial. I do not know exactly why I became a technical writer…maybe it is because I enjoy telling people what to do? 🙂 My love of writing evolved into Content Strategy, which establishes writing guidelines at a higher level. I enjoy both roles because it lets me work with all levels of my organization. I enjoy my career immensely because I have always worked with wonderful colleagues!

Enterprise Software Experience

Perhaps you use some of these products in your enterprise environment:

  • CA Mainframe Operational Intelligence
  • CA OPS/MVS Event Management and Automation
  • CA NetMaster
  • CA Patch Management
  • CA Asset Intelligence
  • CA Clarity PPM
  • CA Service Desk Manager
  • CA AppLogic
  • CA MICS Resource Management
  • CA Output Management Web Viewer
  • Mainframe Team Center – Content Viewr
  • Mainframe Team Center – Network Management


I also have several hobbies to keep life interesting. Music is my biggest passion, and I play the piano, guitar, bass, and drums. I also enjoy cooking and trying out new recipes, or making them up along the way. Mountain view