Daily Archives: July 30, 2018

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New STC Awards for Technical Documentation!

I received two Society for Technical Communication (STC) awards this year! STC Award for Installation Content My CA Mainframe Operational Intelligence installation content┬áreceived an STC Award of Excellence. This product requires a complex mainframe environment, so the content strategy provides a phased approach. Customers might have different roles at varying stages of the installation, so I want them to understand each phase correctly. First, you set up your environment prerequisites, like a “site prep.” Second, you go through the main […]